We are constantly searching the world for the best products for your market. 94% of our current products are manufactured by ISO 9001 factories.
Aubaine Supply Company Inc. warrants that its products shall be free from defects under normal conditions and proper application within a reasonable time. Our liability is limited to the cost of the proven defective product and does not cover abuse or mishandling of the product. All claims must be made in writing and the product returned for evaluation once authorization has been granted.
Requests for the return of products purchased from Aubaine Supply Company will be considered only if the product is in new, resalable condition and in its original packaging. Fabricated custom hoses and gaskets, and special order non-inventoried items are not eligible for return. Eligible return items will be subject to restocking charges (up to 25%) and should only be returned to Aubaine Supply Company after a Return Goods Authorization Number has been obtained from Aubaine Supply Company.
All products distributed from Mako Products, LLC are guaranteed to be free from manufacturing defects for a period of one year from the date of shipment. If the product is determined to be defective within that period, the product will be replaced at no charge to the buyer if it falls under one or more of these specific conditions: (1) product failure was a result of a manufacturing defect and not damaged from an accident, alteration, misuse, abuse or any corrosive fluids, (2) the product was installed with proper care and operating practices, (3) proper notice and description of defective product is recorded to Mako Products, LLC before the product is shipped back from the buyer. Shipping expenses should not be assumed until they have verification from Mako Products, LLC. CONSUMERS MUST ABIDE BY THE SPECIFIC¬ INSTALLATION GUIDES AND OPERATION PROCEDURES WITH THIS EQUIPMENT OR THEY WILL NOT BE CONSIDERED REPLACEABLE.